Through this webinar series, you will be able to identify potential hazards in the healthcare environment; recognize the role of the healthcare worker has on the environment, and water in the transmission of pathogens; and develop programs and plans aimed at eliminating and/or mitigating the hazards and risks. Topics include: Identify the roles and responsibilities…

Toolkit and Continuing Education Though a partnership agreement with McKendree University, ICAHN is pleased to share these resources to help you build vaccine confidence with your patient population. On this page you will find a communications toolkit to boost confidence in the COVID-19 vaccination and a continuing education course for healthcare providers to address COVID-19…

Communication is the measure that most directly correlates to a hospital’s overall rating. Learn how you can improve satisfaction with meaningful communication. Topics include: Identify the domains on HCAHPS that assess patient satisfaction with care, and initiatives hospitals can use to raise the scores in these areas. Describe strategic ways to improve communication skills of…

In this session, participants will not only hear about key behaviors and personal connections that drive a culture of compassion, but also learn the evidence behind sincere and meaningful acts of compassion. Walk away from this interactive session with knowledge and examples you can use to improve employee and patient outcomes. Topics include: Understand the…

ICAHN’s Rural Health Fellowship is a six-month rural health leadership development program for new and emerging C-suite and C-suite track individuals from Illinois’ critical access and rural hospitals or other rural health organizations. As a Fellow, you will gain a deeper appreciation of what sets rural healthcare apart from urban and a greater understanding of…