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2022 Revenue Cycle Series
2022 Revenue Cycle Series
Join us for the 2022 Revenue Cycle Series presented by efficientC. The first webinar titled "Revenue Cycle Benchmarking and KPIs" will be held August 23rd at 1 pm CST. On August 30th, the second webinar "Revenue Cycle Management (Overview and Oversight)" will be held at 1 pm CST. Both of these webinars feature Lori Zindl. …
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Building Vaccine Confidence
Building Vaccine Confidence
Toolkit and Continuing Education Though a partnership agreement with McKendree University, ICAHN is pleased to share these resources to help you build vaccine confidence with your patient population. On this page you will find a communications toolkit to boost confidence in the COVID-19 vaccination and a continuing education course for healthcare providers to address COVID-19…
Raising HCAHPS Scores Through Meaningful Communication
Raising HCAHPS Scores Through Meaningful Communication
Communication is the measure that most directly correlates to a hospital’s overall rating. Learn how you can improve satisfaction with meaningful communication. Topics include: Identify the domains on HCAHPS that assess patient satisfaction with care, and initiatives hospitals can use to raise the scores in these areas. Describe strategic ways to improve communication skills of…
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Swing Bed Therapy: Old, New, and Bold
Swing Bed Therapy: Old, New, and Bold
Before the pandemic, swing bed therapy services were adjusting to providing care to an aging and increasingly comorbid patient base. Post pandemic--an influx of PASC (Long COVID) patients are adding to the therapy needs of patients. This webinar will spend a short time reviewing old--what had been the traditional approach to swing bed services. Then…
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Compassion Matters. Creating a Compassionate and Caring Experience
Compassion Matters. Creating a Compassionate and Caring Experience
In this session, participants will not only hear about key behaviors and personal connections that drive a culture of compassion, but also learn the evidence behind sincere and meaningful acts of compassion. Walk away from this interactive session with knowledge and examples you can use to improve employee and patient outcomes. Topics include: Understand the…
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Tech Law: What You and Your Hospital Need to Know
Tech Law: What You and Your Hospital Need to Know
Two Part Series Through this webinar series, you will help healthcare providers better understand legal and regulatory issues associated with the use of technology. Topics include: September 21: Electronic Discovery. This session will discuss the use of audit trails in litigation, including the trend for plaintiffs requesting on-site EMR inspection, the impact of audit trails…
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Compliance Peer Network Group Meeting: Cameras & Videos in Patient Areas and the Workplace
Compliance Peer Network Group Meeting: Cameras & Videos in Patient Areas and the Workplace
The next Compliance Peer Network Group Meeting on "Cameras & Videos in Patient Areas and the Workplace" will be held on Friday, September 30 from 10 a.m. to 2 p.m. at O'Shea Builders Training Facility, 3401 Constitution Drive, Springfield, IL, and also in webinar format for those that can't attend in person. Katie Anderson, Attorney,…
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