Compassion Matters. Creating a Compassionate and Caring Experience

In this session, participants will not only hear about key behaviors and personal connections that drive a culture of compassion, but also learn the evidence behind sincere and meaningful acts of compassion. Walk away from this interactive session with knowledge and examples you can use to improve employee and patient outcomes.

Topics include:

Understand the what, why, and how of compassionate and caring behaviors.
Describe the impact a culture of compassion has on employees, physical and, and patient outcomes.
Apply practical ways to use compassionate and caring behaviors in daily work practices.

Featured speaker:

Margaret Stanzell brings almost 30 years of healthcare experience and was part of the foundation of Huron Studer Group, now Huron by working closely alongside the founder Quint Studer for over 18 years. During this time, Margaret has been instrumental in development of many of Huron’s foundational frameworks and resources. She is a key to development of Huron’s core content, authoring and contributing to numerous books, articles, and toolkits that remain relevant and used today, including the foundational 2010 call light study and tactic of hourly rounding.

Cost:

$150.00 per facility or $25.00 per individual.
VIP Subscribers: Use as part of your subscription.

1.0 Nurse Contact hour. This webinar will be recorded.

This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $824,375 with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S.
Government. For more information, please visit HRSA.gov.