The ICAHN Professional Education Services' Care Coordination Certificate Course is an ongoing service. For more information, contact Trudi Colby at [email protected] or call 815.875.2999.


Overview: This course is designed to provide health professionals such as nurses, primary care clinical staff, and others, to improve care coordination for patients with chronic conditions, behavioral health issues, as well as incorporating health promotion into their practice.

This is a self-paced course. The recommended timeline is approximately 16 weeks, with access to the course for 12 months.

Course Objectives:

  1. Understand the basic elements of using a Lean Methodology for process change
  2. Explain the importance trends in the American population
  3. Discuss the population health models across the lifespan
  4. Develop patient centered goals for effective self-management
  5. Understand the elements required for developing long-term relationships
  6. Evaluate learning readiness
  7. Identify learning styles
  8. Understand the progression of Medicare benefits
  9. Differentiate between team-based, incident to, and provider services
  10. Identify appropriate community resources to incorporate into patient's care plan
  11. Conduct an annual wellness visit
  12. Assist a patient with advance care planning
  13. Analyze research to incorporate into practice

Fee: $400 per ICAHN member or $450 per non-ICAHN member. Please pay in full at the time you register.

This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $824,375 with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit

Nurse Contact Hours: 20

Course Syllabus: Care Coordination Certificate Course