Week of Events
2022 Revenue Cycle Series
2022 Revenue Cycle Series
Join us for the 2022 Revenue Cycle Series presented by efficientC. The first webinar titled "Revenue Cycle Benchmarking and KPIs" will be held August 23rd at 1 pm CST. On August 30th, the second webinar "Revenue Cycle Management (Overview and Oversight)" will be held at 1 pm CST. Both of these webinars feature Lori Zindl. …
Building Vaccine Confidence
Building Vaccine Confidence
Toolkit and Continuing Education Though a partnership agreement with McKendree University, ICAHN is pleased to share these resources to help you build vaccine confidence with your patient population. On this page you will find a communications toolkit to boost confidence in the COVID-19 vaccination and a continuing education course for healthcare providers to address COVID-19…
Raising HCAHPS Scores Through Meaningful Communication
Raising HCAHPS Scores Through Meaningful Communication
Communication is the measure that most directly correlates to a hospital’s overall rating. Learn how you can improve satisfaction with meaningful communication. Topics include: Identify the domains on HCAHPS that assess patient satisfaction with care, and initiatives hospitals can use to raise the scores in these areas. Describe strategic ways to improve communication skills of…
