This two-part webinar series on September 9 and 23 will focus on understanding the internal strengths and challenges as well as how to move from a blaming environment to one of shared accountability. Topics include: September 9 - Transitions of Care: Keep Them Safe! • Define the transitions of care process. • Learn the relationship…

This webinar will introduce you to a simple framework you can use for improving the patient experience in your organization. You will be introduced to simple tactics and behaviors that will help you make more meaningful connections with patient, families, and team members. Topics: Establishing the “why” for improved patient experience in your facility. Utilizing…