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Telehealth Certificate Course


January 6, 2022 @ 12:00 am
January 6, 2023 @ 12:00 am

This four-module certificate course provides you with a foundational understanding of how to develop or improve your telehealth program and focuses on the importance of creating a detailed workplan.

Topics include:

Module 1: Planning

  • Current laws, licensing, and regulations for the provisions of telehealth services
  • Examples of checklists for scheduling telehealth sessions
  • Specific steps to incorporate telehealth into your existing workflow

Module 2: Preparing

  • Technology platforms that are HIPAA compliant and right for your organization and for patients
  • Room set-up, camera, microphone, monitors to use for a successful telehealth session
  • How to successfully market your telehealth services to patients and the community

Module 3: Providing

  • Relationship building/maintaining when you are on a screen and not in-person
  • Positive telepresence from the perspective of the provider and the perspective of the patient
  • Communication skills, plain language, and health literacy best practices

Module 4: Payment

  • Conditions for payment of telehealth services
  • Instructions for locating and appending CPT and HCPCS coding and modifiers for telehealth services
  • Reference sites for telehealth billing and payment rules

Featured speakers:

Becky Sanders MBA, Senior Director for the Indiana Rural Health Association

Jackie King MSHI, CCS, CPC, COC, CRHCP, ICAHN Compliance & Clinical Informatics Director

Kathy Fauble, M.Ed., Director, ICAHN Professional Education Services

Liz Swanson, Assistant Director, ICAHN Professional Education Services

Cost: $50.00 per individual. No charge for VIP subscribers. 2.5 CME and Nurse contact hours

This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $824,375 with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.