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Patient Experience For Rural Hospitals- Two Part Series

Details

Date:
August 11
Time:
8:00 am - 5:00 pm
Event Category:

Series Dates

August 11, 2021

August 25, 2021

Series Dates: August 11 and 25 from 11:00 a.m.- noon

Patient engagement continues to be an important focus in U.S. healthcare. How staff in rural health settings communicate and connect with patients impacts both health outcomes and satisfaction scores. This two-part webinar series will give you a deeper understanding of how to identify patient experience problems and how to apply effective patient experience practice in a rural setting.

Objectives:

  • Explore the state of patient experience in 2021.
  • Describe the three most common practices that can be applied to improve the patient experience in a rural setting.
  • Expand critical thinking skills in order to identify problems and apply effective practice.
  • Explore co-design as an ideal model for improvement in a rural setting.

Featured speaker:

Tiffany Christensen, CPXP, Vice-President of Patient Experience, Beryl Institute, specializes in workshops, keynotes and publications that serve as a bridge between the professional and patient /family experience. Using a combination of storytelling, research and data from The Beryl Institute and
intentional audience engagement strategies, Tiffany can “cut through the noise” to inspire and educate.

Cost: $135.00 per facility or $25.00 per individual. VIP Subscribers: Use as part of your subscription. This webinar will be recorded.

1.0 Nurse Contact hour.

This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $824,375 with 0% financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.