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ICAHN Virtual Annual Conference 2020


November 17, 2020
9:00 am - 2:30 pm
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Rural Resilience: Facing the Future Together

This year's virtual Annual Conference will give hospital executives, leaders, interested staff, and board members the opportunity to learn from exciting and nationally-known speakers who will share innovative ideas and practices that will work in your hospital. There will be up-to-the-minute legislative updates on rural health policy, timely Covid-19 discussions, video awards, gift giveaways, PLUS an introduction to the world of fun and fast-paced Pecha Kucha talks! CLICK HERE TO OBTAIN CONFERENCE POWERPOINTS/HAND-OUTS/BOOKS

This one-day event will also include announcement of the "4 Under 40" and Impact Award winners.

Fee: $45 per individual or $250 per facility with unlimited participation. Payment is due by the conference date.  No refunds after November 10, 2020.


9:00-9:10       Welcome and Introductions - Joann Emge, ICAHN Board President and Pat Schou, ICAHN Executive Director

9:15-10:15       Rekindle Keynote Vicki Hess, RN, Keynote Speaker -  “Shortcuts to Employee Engagement in Stormy & Uncertain Times” - Sponsored by Managed Care Partners

Imagine a workforce full of empowered employees and motivated managers who deliver outstanding service to internal and external customers, and provide exceptional quality and safety results. Sound too good to be true in these topsy-turvy times? If you are looking for evidence-based strategies for moving your team, department or entire organization forward, then join Vicki Hess for this practical, interactive, and real-world keynote.

10:15-10:30    Impact Awards - Hospital Award Video Sponsored by O'Shea Builders

10:30-10:50    Resilience Sessions - 4 Pecha Kucha talks (6 minutes, 40 seconds- 20 slides, 20 seconds each):

      • Michelle Rathman, CEO, Impact!Communications - "Before Making Waves Start with a Ripple" - Sponsored by Blue and Co.
      • Kimi Yuchs, DNP, RN, NE-BC - "Covid-19: Impact on the Culture of Poverty 2020" - Sponsored by Eide Bailly

10:50-11:00     4 Under 40 Awards - Banners sponsored by Integritas

11:00-11:45     Responding Keynote - Alan Morgan, CEO, National Rural Health Association “NRHA- Focus Ahead for Rural Health Policy” - Sponsored by The Compliance Team

11:50-Noon    Resilience Session: - Trina Casner, CEO, Pana Community Hospital - "Lessons Learned During the Pandemic: One Hospital's Story" - Sponsored by TAG Communications, Inc.

12:15-12:45     Business Meeting

1:05-1:10         Resilience Session: Karyn Buxman, National Humor Speaker - "Maximize Your Team in a CoVid Marathon" - Sponsored by P.J. Hoerr, Inc.

1:10-1:30         Ignite Session: Bill Swanston, Partner, Fredrick Swanston -  "Customer and Patient Perceptions: What You Need to Know to Move Your Hospital Forward"

1:30-1:55        Empower Sessions: 

      • Deanna Mool, JD, Heyl Royster - "Illinois Health Law Update: Down and Dirty Facts"
      • Nick Smith, Principal, Wipfli - "Emerging Trends that are Reshaping Hospital Facility Strategy and Design"

1:55-2:25       Recharge Challenge Closing Keynote - Vicki Hess “SURFing the Waves of Stormy & Uncertain Times to Sustain Engagement” - Sponsored by Managed Care Partners

Healthcare leaders are reporting that they are worried about keeping engagement levels high with all the uncertainty and change in our world. You’ll learn a process for sustaining engagement despite of what’s happening around you.

2:25-2:30      Closing Remarks - Pat Schou

5.5 ACHE Credit will be awarded for participation in the full meeting. Criteria for successful completion includes attendance at the entire session and submission of a completed evaluation form. ICAHN is authorized to award hours of pre-approved ACHE Qualified Education credit for this program toward advancement or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification. For more information, contact Kathy Fauble [email protected] or Liz Swanson [email protected].

Special thank you to Consociate/Vizient/WithMe Health for serving as our Gift Box Sponsors.

Speaker Biographies

Keynote Speaker Vicki Hess

Vicki Hess teaches healthcare leaders and staff how to improve and sustain employee engagement; decrease stress and burnout; and, retain valued employees. Organizations that utilize her tools, tips and ideas experience increased engagement, productivity, safety, quality, retention, patient satisfaction, creativity and more. Leaders and staff receive strategies for employee engagement that are evidence‐based, relatable and real world. As a nurse, keynote speaker, trainer, consultant and author of five books, Vicki’s goal is to inspire healthcare leaders and staff to take action by sharing high impact, easy-to-implement ideas that transform the way people work. As a cancer survivor and victim of a surgical mistake, she brings the voice of the patient into her programs. Ms. Hess earned a BS (Nursing) from the University of Florida and a Master’s Degree in Human Resource Development from Towson University. She was an adjunct professor at Johns Hopkins University Graduate School of Business for five years. Vicki is proud to be one of 300 women in the world to have earned the Certified Speaking Professional (CSP) designation and has been voted a TOP 5 Healthcare Speaker for four years in a row by Speaking.com.