Upcoming Programs

The Patient Experience Defined: Building a Culture of Excellence

Explore opportunities and strategies that promote a culture of delivering patient experience excellence in small and rural hospitals. This is a three-part webinar series featuring expert presenters from the Beryl Institute. Dates are May 17, 24, and 31.  All webinars will be recorded and available 24/7 for two months following the live event.

There is no fee for this series. This project is supported by the Health Resources and Service Administraion (HRSA) of the U.S. Deparrtment of Health and Human Services (HHS) under grant H54RH00019, Rural Hospital Flexibility Program.

1.0 nurse contact hour per webinar is available.

To receive the recorded webinars, contact Liz Swanson at lswanson@ichan.org

To learn more about this program, click on the PDF.


Please click on the link below to view the recorded program.