Upcoming Programs

Managing Disruptive Patients and Families in Healthcare

Presenters: Ann O'Sullivan, MSN, RN, CNE, NE-BC, ANEF
Format: Live Webinar

There are tremendous costs to disruptive behavior in healthcare, including injury to staff, turn over, and poor patient outcomes. At the end of the webinar you will be able to:

  • Discuss the incidence and cost of disruptive behavior
  • Identify prevention strategies
  • Assess potential danger and probable cause
  • Develop de-escalation strategies

1.0 Nurse Contact hour

Fee: $25.00 per individual; $135.00 per facility with unlimited participation. Gold and Silver subscribers: use as part of your package.

This webinar was recorded.  Contact lswanson@icahn.org to purchase this program.

To learn more about this program, click on the PDF.


Please click on the link below to view the recorded program.