With the movement to Value Based Purchasing,
patient satisfaction surveys are reshaping how healthcare is measured and provided to the customers served. Every patient encounter with staff provides an opportunity to enhance the quality of care and service provided at your location.
ICAHN offers patient satisfaction surveys for small and rural hospitals and practices at a cost-effective rate, while providing a streamlined data reporting structure to CMS and other agencies for further national benchmarking statistiics
Pricing structures are based on a per year rate with the addition of postage and handling for each mailed survey. Postage and handling rates may differ depending on length of survey and whether a second mailed survey is required. Each survey service has a base rate for ICAHN network pricing and another price for non-network. Additonal group rates are available upon request. For more information and pricing, contact Angie Charlet, Director of Quality Services, at (815) 875-2999.