5/17/2018 11:00 AM
5/17/2018 12:00 PM
There is no cost to participate.
Kathy Fauble, ICAHN Professional Education Services Director, at 217.223.0452
ICAHN Professional Education Services is offering a webinar series, "The Patient Experience Defined: Building a Culture of Excellence," on Thursdays, May 17, 24, and 31 from 11 a.m. to noon. Explore opportunities and strategies that promote a culture of delivering patient experience excellence in small and rural Illinois hospitals. This three-part webinar series features expert presenter from the Beryl Institute.
All webinars will be recorded and available 24/7 for two months following the live event. Sessions include:
To register, visit www.icahn.org/professional-education. There is no fee for this series. This project is supported by the Health Resources and Service Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant H54RH00019, Rural Hospital Flexibility Program. 1.0 Nurse Contact Hour per webinar.
ICAHN is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation (OBN-001-91) (OH-350, 11/1/19)