News & Announcements

17 Illinois CAHs named as HCAHPS Star Rating Performers


CHAMPAIGN, IL – The Illinois Critical Access Hospital Network (ICAHN) recently recognized 17 CAHs for its ongoing commitment to exceptional quality of care, during a ceremony held November 14th at the I Hotel and Conference Center, Champaign, IL.

As part of the Federal Office of Rural Health Policy Medicare Beneficiary Quality Improvement Program (MBQIP), these critical access hospitals were asked to voluntarily participate in four defined domains of quality outcomes. These four domains include: Patient Safety/Inpatient; Patient Engagement; Care Transitions; and Outpatient Measures.

“Often, in rural hospitals, having a devoted staff member to abstract and submit this data can be both time-consuming and burdensome,” said Angie Charlet, ICAHN Director of Quality, Educational Services, and Compliance. “This hospital realizes how important quality of care and an engaged staff is for its patients…From its top leadership on throughout the facility, each strives for continued quality on a daily basis, and that is what we are celebrating today.”

Among the hospitals recognized for achieving a ‘4-Star’ HCAHPS Rating are: Abraham Lincoln Memorial Hospital, Carlinville Area Hospital, Ferrell Hospital, Lawrence County Memorial Hospital, Marshall Browning Hospital, Massac Memorial Hospital, OSF Saint Paul Medical Center, Salem Township Hospital, Taylorville Memorial Hospital, and Union County Hospital District. Hospitals achieving a '5-Star' HCAHPS Rating are: Crawford Memorial Hospital, Hammond Henry Hospital, Midwest Medical Center,  Paris Community Hospital Family Medical Center, St. Francis Hospital, St. Joseph's Hospital, and Wabash General Hospital.

The Center for Medicare and Medicaid Services (CMS) created the HCAHPS Star Ratings for consumers to more quickly and easily access the patient experience of care information provided on the Hospital Compare website. Star ratings will also allow consumers to more easily compare hospitals. HCAHPS stands for Hospital Consumer Assessment of Health Plans Survey.